As of the time of writing, here is a list of Service Center jurisdiction organized by state/territory.Important note: USCIS periodically transfers cases between service centers to even out case load.
Using a goal-driven plan, USCIS posted processing times in two different formats.
For cases 30 days past processing times, customers may make an inquiry through the USCIS call center (1-800-375-5283) or through the online e-Request customer service tool.
After a case is 60 days past USCIS processing times, and the individual or employer has attempted to resolve the delay or problem directly with USCIS, customers may seek assistance from the Ombudsman’s Office.
The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) is dedicated to improving the quality of citizenship and immigration services delivered to the public by providing individual case assistance and making recommendations to improve the administration of immigration benefits by U. On January 5, 2017, USCIS announced that it will post processing times using a specific date format rather than weeks or months, and that this is the “first step in providing processing times that are timelier and easier to understand.” (See below for a copy of the USCIS announcement.) For many years, the Ombudsman has urged USCIS to explore new approaches to calculating case processing times that more accurately convey to individuals and employers how long a case will take to be adjudicated and where the case is within the processing queue.
In an effort to share information on developments and our work, the Ombudsman periodically sends messages to stakeholders and posts blog updates.
service centers remain quite backlogged despite the agency’s continued efforts to improve its administration of immigration benefits.
Every year USCIS adjudicates approximately 6 million petitions and applications for immigration benefits, such as naturalization applications, adjustment-of-status applications, change-of-status applications, and employment authorization petitions and applications.
On January 5, 2017, USCIS announced that it would no longer use this formatting system.
USCIS began posting processing times using a specific date formation rather than the previous formatting system.
Many individuals rely on the adjudication of nonimmigrant and immigrant petitions and applications to remain in valid legal status and authorized to work.
These processing times allow those individuals to set expectations concerning the timing of their anticipated immigration benefits.